Eliminate the DIY Support Burden
The tools you need to support creative couples without spending 40 hours a week answering emails.
Sound familiar?
The challenges every blank canvas venue faces.
The Support Email Avalanche
Answering the same questions about floorplans, access times, and trash rules 50 times a month. Every couple starts from zero and you're the manual search engine.
Vendor Wild West
Unknown vendors arriving late, missing COIs, or ignoring your loading dock rules. You have no way to track who's coming or enforce your standards at scale.
Logistical Hand-Holding
Having to help every couple build their timeline from scratch because they don't know where to start—and there's no template, no guardrails, no structure.
Seating Chart Chaos
Couples sending messy spreadsheets that don't reflect your actual table inventory or room layout. You end up rebuilding it yourself the night before.
How CeremonySync solves this
Support Email Avalanche
Self-Service Couple Hub
- Branded portal with all venue rules, dimensions, and access info
- Searchable FAQ so couples find answers without emailing
- Automated document delivery (layouts, vendor rules, COI requirements)
- Couples access their specific wedding data 24/7
- Centralized messaging keeps all comms in one thread
Vendor Coordination
Approved Vendor Directory + Tracking
- Digital directory of your preferred and approved partners
- Per-wedding vendor tracking with contact and arrival info
- Vendor notes and performance history across events
- COI tracking with expiration alerts
- Vendor-specific access instructions sent automatically
Logistical Hand-Holding
Collaborative Timeline Builder
- Template-based timeline builder couples start from
- Event Flow Simulator catches timing conflicts automatically
- Venue-locked milestones couples cannot accidentally delete
- One-click PDF export for day-of folders
- Shared access for all hired vendors
Seating Chart Chaos
Smart Seating & Venue Portal
- Drag-and-drop seating chart built to your actual table inventory
- Real-time RSVP tracking with per-guest meal choices
- Capacity warnings that enforce your fire code limits
- Auto-seating algorithm assigns guests by group intelligently
- Public seating assignment page for guest self-lookup
Key capabilities
“The Planning Hub cut our support emails by 80%. Couples find everything they need themselves—from table sizes to trash rules. It's transformed us from venue babysitters back into venue owners.”
James Rodriguez
Willow Creek Barn · Austin, TX · 35 weddings/year
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